Knowledgebase

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Articles

If you are behind a router enable passive FTP mode If you are behind a router, please enable passive FTP mode. Views: 281

It's not letting me upload my files what's wrong? Make sure you are uploading to the right web directory ,which is inside the public_html or www... Views: 275

My ftp fails to connect why? If your FTP progam is not connecting properly, here's some possible reasons: 1. Your... Views: 272

My FTP is really slow or disconnects a lot. Why? Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not... Views: 284

Where can I download a free FTP Program? We recommend downloading WS FTP from here. We have also heard good things about SmartFTP.com... Views: 463

Why doesn't my FTP password change when I change my cPanel password? Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not... Views: 282

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